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Contact us:

Birdsong Guitars
PO Box 1745
Wimberley, TX 78676
USA

Workshop: 512-392-4400
Mobile (anytime): 512-395-5126


info@birdsongguitars.com

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This stuff sounds so dickish, and we're really not - but lest there be any misunderstanding...

This site and its contents are the proprietary property of Wingfeather Enterprises LLC, makers of Birdsong instruments, copyright 2014. All Rights Reserved under United States and international law. You may view, copy, print and use content contained on this website solely for your own personal use - including small bits of content in your ads - but you may not  republish, repost substantial amounts or disseminate without permission of Birdsong Guitars. THIS INCLUDES large chunks of copy ripped and placed in Ebay ads, ESPECIALLY if it's the wrong stuff for the bass you're selling. BOY that chaps my ass... take 30 seconds, look at it, and at least steal the correct information, alright?

Nothing contained herein shall be construed as conferring a grant of right to use any copyright, trademark, patent, or other intellectual property of Birdsong Guitars or any third party. Text may be quoted in reviews or for promotional purposes with our permission. By such use you agree to quote verbatim and proofread the transferred portions for accuracy and correct punctuation and not make us look like morons. It DOES matter. Don't be pluralizing with apostrophes - it chafes me like you wouldn't believe. 

This web site may contain links to or be accessed through links on other World Wide Web sites of other unrelated parties. We have no responsibility for the content, availability, accuracy, operation or performance of such web sites. Reasonable efforts are taken to ensure the accuracy and integrity of information and related materials provided on this website, but we are not responsible for typographical or other errors appearing on this or on any other website. Information, offerings and specifications are subject to change without notice. In no event will we be liable for damages of any kind, including without limitation any special, indirect, incidental, or consequential damages even if we have been advised of the possibility of such damages.

Some early Birdsongs came equipped with an anti-shock circuit. It is not a substitute for caution or common sense and no claim is made as to whether it will help under severe circumstances or if the universe decides you need a jolt. 

All instruments sold as new as Birdsongs are warranted for five years against defects in materials or workmanship. All repairs must be made by us, or through our authorization. The warranty does not cover normal wear and tear, misuse or abuse as defined by us. Any oil finish will show wear and this is not covered. Any unauthorized modifications void the warranty. All warrantee claims must be made as soon as a problem is detected, failure to do so may result in further damage which may incur a charge. For other non-warranty repairs and mods, we will provide quick service at a reasonable cost. Warranty is to original owner. This warranty is clearly written and stated. No extrapolation or misunderstanding on the part of the consumer changes in any way the terms and conditions. We will only be responsible for repair or replacement of the specific instrument as stated where applicable and under no conditions shall be liable for incidental or consequential damages even if we have been advised of the possibility of such damages. We'll work with anyone with a Birdsong within reason, but ultimately at our sole discretion.

You have 1 week approval rights from the time the delivery person hands off the box at the destination unless the description of the instrument excluded this. We will gladly "buy it back" (refund your money), less transaction fees charged to us and shipping charges we paid, if you are unsatisfied, provided the following conditions are met: you call us as soon as you decide to return it, customer pays return shipping with full insurance, and it gets to us in the same condition as it left our shop: clean & undamaged in any way, within a reasonable time. And we, within a reasonable time, refund the balance of your money. Usually we re-sell the instrument and pay you back from that. THIS IS OUR POLICY. No exceptions.

Build deposits are non refundable. I know stuff comes up, but it does here too, and this is how we eat. We're bass builders, not Bank Of America where you can just withdraw. We finish the build and sell it, and pay you back from that less 15%. THIS IS OUR POLICY. No exceptions. Should you instigate a refund through PayPal on your own in defiance of this, you do so accepting a $100 fee to cover all the tap dancing I have to do to get my account unlocked and cover any collateral damage. You will be invoiced for the 15% plus this fee and if unpaid will yourself experience the same joy. There are ways you deal with willing, friendly, reputable sellers with clearly stated policies - and this is not one of them.
 
Wingfeather, The Birdsong Hand Built Guitar Co., Birdsong Guitars, Birdsong, the "B" Design, our Stylized Eagle Logo, Cortobass, Corto (Italian for "short") as a name prefix for short scale basses, Sadhana, Mesquito, Cortobass, Hy5 ("Hybrid 5"), Skyrider, Odyssey, and Embrace as model names, the headstock and body shapes of our instruments, and logotypes are among the intellectual and proprietary property in the United States and other countries of Wingfeather Enterprises DBA Birdsong Guitars. Birdsong is a registered trademark. This is not a comprehensive list of all trademarks of Birdsong Guitars. Please respect this and do your thing, not ours. The DST (Double String Through) feature we use on our 5-string is protected under United States patent. Please inquire for licensing or purchase of this patent. 

All other names and marks mentioned in this Web Site are the trade names, trademarks or service marks of their respective owners and used on this site for reference purposes only;  we are not affiliated with, owned by, an internet front for, or a subsidiary of anyone but ourselves, and no association to any other manufacturer is expressed or implied. 

For any further information or clarification, please contact us directly at 512-395-5126.

Orders and client information please use info@birdsongguitars.com
Business matters and licensing please use wingfeatherllc@yahoo.com 

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Legal, business matters, and company inquiries please contact wingfeatherllc@yahoo.com